Delivery Options

Our deliver options for standard stock items are:

WITHIN THE UK

FREE Standard Delivery within the UK up to 3 Pairs of shoes, Hair Accessories (Bronze Service).
Items are sent using Royal Mail 1st Class Signed For and are dispatched within 10-12 working days*

Delivery Times & Costs- UK

BRONZE SERVICE – FREE - Dispatched within 10 working days* using Royal Mail 1st Class Signed For
SILVER SERVICE – £3.95 - Dispatched within 5 working days**^ using Royal Mail 1st Class Signed For
GOLD SERVICE – £8.00 - Dispatched within 5 working days**^ using Royal Mail Special Next Day (13:00)

* Items will be dispatched within 10 working days, often sooner, so if your item is urgent, please choose an alternative delivery option. Favours and table decorations are not included within the Free Postage offer, the postage for these products are calculated by weight and is added at checkout.

** Subject to stock availability. Although we do hold a large amount of stock we do not have every style in every size available at all times. As with all the on-line wedding shoe retailers, our stock levels are not indicated on the website. You will be contacted by e-mail if we are out of stock so please monitor your e-mails including your spam/junk folders.

^ If your order is urgent we always recommend contacting us to check stock availablility before pacing your order. You can call us within opening hours on 01283 534111, or e-mail anytime at sales@weddings2go.co.uk.

If you place your order after 13:00 it is dealt with as if ordered the next working day in terms of our despatch timescales. e.g. If you order at 13:05 on Monday using our Gold Service your order is processed on Tuesday and will be despatched by Friday.

If you place a pre-order for new products that are not yet available and select either our Silver or Gold delivery service the stated dispatched within times will obviously not apply as the goods are not currently available. However, when the new stock arrives order despatch will be prioritized according to the delivery service chosen, i.e. Gold, Sillver, Bronze and Gold orders will be despatched using Special Next Day Delivery.

Please note:
Bespoke and made to order items and some other items where specified on the product description will not fit within these timescales. Please ensure you read the item description carefully so you understand the delivery timescale of the product you have ordered. If you are unsure please contact us by calling us within opening hours on 01283 534111, or e-mailing anytime at sales@weddings2go.co.uk.

We only accept orders for up to 3 pairs of shoes that are obviously for size / style comparison. If you place an order for more than 3 pairs of shoes we may cancel the whole order or in most cases we will contact you by e-mail for you to select 3 pairs. Please monitor you e-mails.

Where applicable, delivery charges are non refundable in all cases.

INTERNATIONAL

Delivery Times & Costs - International

Europe – Within 2-5 working days
Rest of World – within 7-10 working days

International postage timescales as per the timescales quoted by Royal Mail, however delays may occur due to issues such as national holidays, bad weather, industrial action etc. We cannot be haelf accountable for such delays.

Items are usually dispatched using Royal Mail International Signed for and a signature will be required on delivery, please note that if an address is supplied where a signature is not available causing the parcel to be returned to us by the postal services the customer is liable for any re-delivery charges.

Delivery Costs - International

Europe
Up to 2 pairs of shoes £12
We do not accept International orders for more than 2 pairs of shoes.

Rest of World
Up to 2 pairs of shoes £15
We do not accept International orders for more than 2 pairs of shoes.